ETHICS AS A TRANSVERSAL AXIS FOR THE SUCCESS OF QUALITY ASSURANCE PROCESSES IN UNIVERSITIES

Abstract

Quality assurance in universities worldwide is increasingly important and transcendent, since it is a vital process to generate a culture of quality in universities that tends to permanent and continuous improvement. The article aims to address and highlight the relevance of ethical and moral principles for the success of the phases of quality assurance: i) self-regulation, ii) self-assessment and iii) accreditation or certification. The success of the results achieved in a quality assurance process must necessarily be accompanied by ethical standards throughout the organization; from the construction of evaluation policies, the discrimination of information and expression of value judgments of different evidence, standards or indicators, the formation of the evaluation team, whether external or internal, preparation of reports, etc.; guaranteeing transparency, integrity and veracity in the evaluation processes of a career, postgraduate or institution. The methodology of the article includes the review and selection of different scientific articles, analysis and reporting of the results; and is complemented by the experience of the authors in quality assurance processes.