Impact of the implementation of quality management systems on the results of the research's substantive function at the Universidad Católica de Cuenca

Abstract

Dynamics involved in the teaching-learning processes, together with the society requirements, globalization, and internationalization, which demand high standards in academic quality and efficient management of Higher Education Institutions (HEI), have led to the application of innovative processes for the development of substantive functions and their internal management models. In this context, the Quality Management Systems implemented in manufacturing and service industries have been adapted to the HEI, with the purpose of guaranteeing high levels of quality for the development of the internal processes of teaching, research, and linkage with society. In the case of the Catholic University of Cuenca, the implementation of quality management systems in the research processes has allowed guaranteeing an organic structure and adequate planning of activities focused on the development of research programs and projects. This has contributed to the establishment of a set of institutional policies that are reflected in an increase in the per capita scientific production rate of professors. The study covers the period from 2015 to 2020.